📧 Contact Support

Get help from our support team. We typically respond within 24-48 hours.

❓ Help Center

Submit a Support Ticket

Minimum 20 characters

Other Ways to Reach Us

📧
Email Support
support@drafttok.com
Response time: 24-48 hours
💬
Live Chat
Available for Enterprise customers
Monday - Friday, 9 AM - 5 PM EST
📚
Documentation
Check our API documentation and Help Center for instant answers
📊
System Status
Check status.drafttok.com for service updates and incidents

⏱️ Response Times

  • Low Priority: 48-72 hours
  • Normal: 24-48 hours
  • High: 12-24 hours
  • Urgent: 4-6 hours

Enterprise customers receive priority support and faster response times.

💡 Before Submitting

  • Check the Help Center for common issues
  • Include error messages and screenshots if applicable
  • Provide your account email for faster resolution
  • Describe steps to reproduce the issue